Frequently asked questions
Do you offer warranty on the parts you sell?
We supply OEM parts and pass through the manufacturers warranty to you. if you ever have any issues with parts supplied by us then please let us know and we will support you in making a warranty to the OEM.
How long will my product take to get here?
Many of our products are supplied directly from the manufacturer to us for your order and many of these manufacturers are based in Europe. we try to dispatch goods within 24 hours of us reciving them and will provide you with tracking information. in some cases we may ask the manufacturer to ship directly to you.
Do you promote specific brands over others?
No, although we have agreements in place with many of the leading manufacturers of renewable energy equipment, it is our goal to maintain our independence from any specific manufacturer and to offer you the best solution for you. where multiple products meet your requirments we will discuss with you the pros and cons of each option and ultimatly allow you to make an informed decision.